DO NOT USE THIS FORM IF YOUR WATER HAS BEEN DISCONNECTED FOR NON-PAYMENT. If your water is disconnected for nonpayment, you must go to the Administration and Finance Building 135 Laurens St NW between the hours of 8:10-5:00. After hours, please call 642-7620.
NOTE! 24 hour notice (1 business day) is required (48 hours / 2 business days if email is sent after 3:00 PM) for water service request to be sent to the field for completion. City personnel DO NOT complete these service orders on weekends or holidays.
Same Day Cut On Service is available for an additional fee of $30. This charge must be paid in advance by visiting our offices located at 135 Laurens Street SW, Aiken, SC 29801. Requests for same day service must be made before 4 PM each business day (Monday – Friday).
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