2017 City of Aiken Citizen Benchmark Study: A Survey of Citizen Opinion on Living in Aiken, City Services and Taxes, Development, and Communication with City Government

Thursday, June 15, 2017

This study of the opinions of adult City of Aiken residents has several purposes. The study establishes a benchmark of the perceived quality of services and activities performed by city departments and offices along with suggestions on improvements that could be made. We also explore why citizens choose to reside in the city along with feelings about development, growth—especially in the downtown area, the balance between services and taxes, and finally citizen/government communications, transparency and responsiveness.

The survey used a probability sample of 607 residents of the City of Aiken. These individuals were chosen at random from our sampling frame and thus residents in the city had an approximately equal probability of being asked to conduct the survey. The law of large numbers means that under these conditions, over the course of the hundreds of interviews conducted, the sample of Aiken residents closely resembles the makeup of the city at large. To correct any residual imbalances, weighting was employed to approximate Census Bureau estimates of race, age and gender in the city. Trained live interviewers were used to increase response rates and the survey was completed between mid-March and mid-April 2017.

View the 2017 City of Aiken Citizen Benchmark Study

Upcoming Events

8:45 am Water Aerobics Classes
Water Aerobics Classes
Jun 4 @ 8:45 am – Aug 1 @ 9:30 am
Water Aerobics Classes @ City of Aiken Public Pool
Registration opens soon for Water Aerobics classes at the City of Aiken Public Pool. Perfect for those seeking low-impact exercises, our sessions offer a refreshing way to alleviate pain and enhance overall well-being. Join us[...]
6:30 pm Adult Swim Lessons Session 2
Adult Swim Lessons Session 2
Jul 15 @ 6:30 pm – Jul 31 @ 7:30 pm
Adult Swim Lessons Session 2
Registration opens May 1 for adult swim lessons with Instructor Andy Dyer. Lessons are conducted at the City of Aiken Public Pool, located at Smith-Hazel Recreation Center (416 Kershaw St NE Aiken, SC 29803). The[...]
5:30 pm Board of Zoning Appeals Cancelle...
Board of Zoning Appeals Cancelle...
Jul 23 @ 5:30 pm
Board of Zoning Appeals Cancelled July 23, 2024
City of Aiken Board of Zoning Appeals Meeting Municipal Building, 111 Chesterfield St S Upstairs, City Council Chambers WRITTEN COMMENTS ARE ENCOURAGED. ONLY THE REGULAR MEETING WILL BE STREAMED LIVE ON YOUTUBE & 4 AIKEN PUBLIC COMMENT CAN[...]

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General Information

Hours of Operation:
Monday through Friday
8:10 a.m. to 5:00 p.m.

Mailing Address
P.O Box 1177
Aiken, SC 29802

Physical Address
111 Chesterfield St. S
Aiken, SC 29801