2017 City of Aiken Citizen Benchmark Study: A Survey of Citizen Opinion on Living in Aiken, City Services and Taxes, Development, and Communication with City Government

Thursday, June 15, 2017

This study of the opinions of adult City of Aiken residents has several purposes. The study establishes a benchmark of the perceived quality of services and activities performed by city departments and offices along with suggestions on improvements that could be made. We also explore why citizens choose to reside in the city along with feelings about development, growth—especially in the downtown area, the balance between services and taxes, and finally citizen/government communications, transparency and responsiveness.

The survey used a probability sample of 607 residents of the City of Aiken. These individuals were chosen at random from our sampling frame and thus residents in the city had an approximately equal probability of being asked to conduct the survey. The law of large numbers means that under these conditions, over the course of the hundreds of interviews conducted, the sample of Aiken residents closely resembles the makeup of the city at large. To correct any residual imbalances, weighting was employed to approximate Census Bureau estimates of race, age and gender in the city. Trained live interviewers were used to increase response rates and the survey was completed between mid-March and mid-April 2017.

View the 2017 City of Aiken Citizen Benchmark Study

Upcoming Events

4:00 pm Equine Committee Meeting
Equine Committee Meeting
Apr 16 @ 4:00 pm
Equine Committee Meeting @ City of Aiken Municipal Building
Per the Equine Committee bylaws as adopted by City Council on 11/14/2022, the Committee shall meet on the 3rd Tuesday of the month as needed at 4:00 P.M. The annual meeting schedule shall be published[...]
4:00 pm Energy and Environmental Meeting...
Energy and Environmental Meeting...
Apr 18 @ 4:00 pm – 5:00 pm
Energy and Environmental Meeting April 18, 2024
Energy and Environmental Meeting 4:00 p.m. City of Aiken Municipal Building 111 Chesterfield Street South Room 203 April 18, 2024 Meeting Agenda
11:00 am Lessie B. Price Aiken Senior & Y...
Lessie B. Price Aiken Senior & Y...
Apr 19 @ 11:00 am – 1:00 pm
Lessie B. Price Aiken Senior & Youth Center Open House @ Lessie B. Price Aiken Senior & Youth Center Banquet Room
Join us for the Lessie B. Price Aiken Senior & Youth Center’s Open House on Friday, April 19, 2024 from 11 a.m. – 1 p.m. This event is free for all ages. Enjoy exercise classes[...]

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General Information

Hours of Operation:
Monday through Friday
8:10 a.m. to 5:00 p.m.

Mailing Address
P.O Box 1177
Aiken, SC 29802

Physical Address
111 Chesterfield St. S
Aiken, SC 29801