Aiken, SC — 04/21/2020 – The Aiken Department of Public Safety is one of the first combined police-fire departments in the country to have joined Neighbors, a free app by Ring, effective 04/21/2020. Aiken Public Safety will now be able to use Neighbors as a new way to connect with residents at the local level to provide valuable safety information.

Neighbors is a free and simple app that helps community members stay informed of local incidents and share neighborhood safety updates, while keeping their privacy protected. Neighbors brings residents together to have impactful safety conversations and engage with their local public safety agencies on the app in their area to make their neighborhoods safer. The app is available for anyone to use with or without a Ring device.

Having an effective and easy means of hyper-local communication with residents is central to public safety and why the Aiken Department of Public Safety has decided to join Neighbors in their efforts to serve the community. Aiken Department of Public Safety is now even better positioned to notify residents of a nearby safety incident, or share proactive tips and emergency preparedness information ahead of time.

It’s important to note that local public safety officials do not have access to user cameras, live streams or personal information when using Neighbors. When an individual user chooses to post a video or comment on the app, they are identified only as “Neighbor #” and the location of posts are obscured to protect user privacy. Public safety officials are always identified by their last name and agency when using Neighbors and can view and comment as well as share posts to the app in their jurisdiction.

Residents do not need a Ring device in order to download and use Neighbors, and can text ‘JoinToday’ to 555888 or click here: https://shop.ring.com/pages/neighbors to learn more or to download the app for free on iOS, Android and FireOS devices.

How Neighbors Works
● Using the Neighbors: Once downloaded, users can join their neighborhood, share crime and safety-related videos, photos and text-based posts; and receive safety alerts and updates from their neighbors, local police and fire departments as well as from the Ring team.
● Customize Alerts: Neighbors allows users to customize what alerts they receive and
how often.
● Join the Conversation: Users decide what content to share and whether or not they
wish to engage with other users, including local police and fire departments, on the app.

More information about how public agencies use Neighbors can be found here: https://shop.ring.com/pages/neighbors-public-safety-service

About Aiken Department of Public Safety
The Department of Public Safety provides police and fire protection to residents within the Aiken City limits and works cooperatively with other agencies to provide services beyond the city limits. The department staffs and maintains a Public Safety Answering Point (PSAP)/911 communications system and responds accordingly to calls for assistance.

Public Safety officers are trained to provide law enforcement, fire suppression and emergency medical aid as first responders. In addition, the department works cooperatively with local and federal agencies to ensure large scale emergency preparedness. City of Aiken Public Safety officers enforce traffic law, perform routine preventative patrols, and respond to fires and crimes in progress. After initial contact by uniformed officers, investigators respond and/or follow-up on reported crimes against persons or property and provide assistance to victims and witnesses.

The Public Safety Department consists of five divisions: Administration & Support Services, Community Services, Investigations & Victim Services, Patrol & Fire Suppression and Youth Services.

About Ring

Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the first-ever video doorbell, to the award-winning DIY Ring Alarm system, Ring’s smart home security product line, as well as the Neighbors App, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone — while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.